Cyberdog Internet Services Testimonials
Cyberdog, since 2005, and has provided internet services to our customers. Cyberdog aquired IRDHost the same year who have been in business since 1999. We are a financially stable company with no debt and are funded 100% by the founders and customers, not investors. This means service is driven by customer satisfaction and not profits. Our staff are passionate and well trained in web hosting, web design and web development. We started as a reseller and now are in control of every aspect of our business. We are located in Richmond, California with our servers in San Francisco and Los Angeles, California. Our NOCs are multi-homed and have the up most reliability via redundancy as well as performance exceeding city mandated requirements. To view more on our NOCs (data centers) please view our servers page.
What you mean to us.
We know your site represents who you are to the world. For this reason we want to make sure that not only you are fully satisfied with our service but that your viewers are also. You make our success possible no matter what services we provide you. We are proud of our company and hope you are proud to be our customer. Your satisfaction is guaranteed and if you are not fully satisfied with our service simply tell us and if we can't change your mind we will not only help you move to a new host but if you are within the first 30 days of service we will refund 100% of your money. Our goal is to provide an alternative to faceless, large, profit and investor driven hosting where customer support and reliability often suffers. We're here because we like what we do and we're good at it. As a customer you are part of our team centered on hosting solutions. As part of the team we feel obligated to make sure we are not faceless strangers to you. Feel free to meet the team or send us an e-mail at anytime. We look forward to having you on our team.
Feedback, the only way to achieve customer satisfaction.
We want your feedback. This is why we have setup a feedback section at our support website located at http://support.rakserve.com to allow anyone to let us know what they like or dislike so we can improve to meet every customers needs. In addition to the feedback section, the forums are open to anyone where you can discuss our hosting or whatever is on your mind and see what others have to say. Also in our members center we encourage members to give customer suggestions by submitting tickets to our feedback/complaints department available 24/7. The only way to achieve true customer satisfaction is to ask them what keeps them happy and then act on their replies. We hope you'll find Cyberdog to be a community where you can have your voice heard and your requests and advice are more than welcomed.
History, Awards & Reputation.
Cyberdog was founded in January of 2005 as a web hosting reseller. We resold cPanel hosting and eventually grew out of reselling and migrated to a VPS. We are continuing to grow and now have several servers. We now manage all of our servers and offer a wide range of web related services to make Cyberdog your one stop shop to getting your website up. From Web Hosting, to the design of your site and content, to getting your unique domain name on the internet, we do it all and we do it well.
Over the years customer loyalty, company reliability, and our reputation for customer focused service has grown. We have the following certifications, reviews and rewards representing this growing credibility.
In addition, we have the following resources to gain customer confidence.
- Customer Testimonials
- Feedback Section
- Forum Discussions
- 24/7 Abuse, Feedback/Complaint Ticket Submission
- 24/7 Server Status Website
Carrier Opportunities.
With the expansion of customers comes expansion of staff. Our staff absolutely love what they do. We are a team of creative, open-minded, idea sharing computer geeks. If you like working with a small team of people who are always looking for new ideas to share feel free to send us your cover letter, resume & link to your portfolio (if applicable) to jobs (at) rakserve.com. Bellow are our available positions. We have three requirements for any employee: be a self leader, be open-minded and sensitive to diversity, have fun.
Web Designer
- Must be able to code in XHTML Strict
- Have a good understanding with PHP5 & MySQL
- Have a good understanding with SEO methods
- Be able to Make IA Diagrams
- Be able to code for multiple platforms & browsers (Firefox, Opera, IE, Pocket IE, Linux, Mac, etc.)
- Knowledge of ASP, Perl, CGI, or Python is a plus
- Be able to make web graphics
- Must be creative and have fun designing & coding
Network Administrator




