Cyberdog Guarantees
Cyberdog believes in honest and reliable service for our customers, for this reason we have created the following guarantees. For full details on these guarantees please read our Terms & Conditions located here. These guarantees are subject to change but will remain the same as they were when you first signed up for as long as you are a customer, guaranteed.
Up Time Guarantees (SLA)
Feel at ease with trusting Cyberdog not to have lousy outages with our uptime guarantees. Our Beginner and Professional Web Hosting plans come with a 99.9% monthly uptime guarantee. Our Enterprise Plans come with a 99.99% monthly guarantee. All network resources have a 99.99% uptime guarantee. When our uptime is less than these guarantees you receive free service and will be created on your next bill when requested. Please check our Terms & Conditions for details on what constitutes and downtime and details on how to redeem a refund.
30 Day Money Back Guarantee
If, within the first 30 days, you are not fully satisfied with our service simply let us know how we can improve and we will not only fully refund your money but help you move to a new host of your choice. This guarantee only applies to hosting plans.
Lifetime Price Lock Guarantee
Cyberdog promises that your prices will never increase and that your resources/benefits will never decrease. Your plan's origonal price will remain the same for as long as you have that plan and for the duration of your stay with Cyberdog. This is here to validate this guarantee.